Privacy Policy

National Law Solutions Pty Ltd ACN 681 506 409 trading as National Law Solutions, its subsidiaries and affiliates in Australia (together as ‘National Law Solutions’, “we” or “us”) are committed to protecting and managing your personal information in accordance with the Australian Privacy Principles (APPs) established under the Privacy Act 1988 (Cth) (Privacy Act).

This document is referred to as our Privacy Policy, and it sets out our policies for managing an individual’s personal information and sensitive information, including how we collect, use, hold, store and disclose your information.

By visiting and/or using this site you agree to the terms of this policy, and you consent to our use and disclosure of your personal information in accordance what is set out below. This site is owned by us and may be accessed in Australia and overseas.

PIXELS

We have implemented a Facebook pixel on this website. If you interact with an advertisement on Meta and subsequently visit our site, Meta will notify us of the effectiveness of their advertising efforts. Please be assured that your personal details and identifiers will remain confidential and will not be disclosed to us. The pixel serves to track the number of visitors who arrive at our website through Facebook or Instagram advertisements.

PERSONAL INFORMATION 

The Privacy Act defines 'personal information' as: 'Information or an opinion about an identified individual, or an individual who is reasonably identifiable: whether the information or opinion is true or not; and. whether the information or opinion is recorded in a material form or not.

PERSONAL INFORMATION 

We collect personal information to facilitate our business functions and activities, including providing our services, understanding your needs, offering information about our services and products, and managing our website and social media platforms. This information is also used when you subscribe to submit an inquiry, sign up for our newsletter, arrange a meeting, or fulfill our legal obligations. We use this data to communicate with our clients and contacts, keep them informed, and market our services responsibly.

Typically, we collect personal information directly from you. This may occur when you interact with our employees, communicate via telephone, mail, or email, subscribe to our publications, complete forms, participate in promotions or workshops, or submit information through our website or social media channels. While you may choose not to provide personal information, please note that this may limit our ability to fulfill your requests or allow you to participate in our events and promotions.

USE OF PERSONAL INFORMATION 

We collect personal information to support our business functions and activities, including delivering our services, understanding your needs and preferences, providing information about our services and products, and managing our website and social media platforms. This information is also utilised when you subscribe to receive communications, submit inquiries, arrange meetings, or to meet our legal obligations.

We use this data to communicate effectively with our clients and contacts, keep them informed, and market our services in a responsible manner. Typically, personal information is collected directly from you through interactions with our employees, communications via telephone, mail, or email, subscriptions to our publications, completion of forms, participation in promotions or workshops, or submissions through our website or social media platforms.

Please be aware that while you may opt not to provide personal information, doing so may impact our ability to fulfill your requests or not enable your participation in our services, events and promotions.

SHARING OF YOUR PERSONAL INFORMATION 

We do not engage in the sale, rental, or trading of your personal information with third parties. However, we may disclose your personal information to external service providers under specific circumstances detailed below.

Your personal information may be shared with external service providers who perform services on our behalf. Such providers may include those specialising in information technology, social media platforms, marketing and communications agencies, mailing services, courier companies, and debt collection services. These entities may be involved in processing payments, data storage, website hosting, order fulfillment, direct marketing, auditing, and evaluating the effectiveness of our advertising efforts.

These service providers will be granted access only to the personal information necessary for them to perform their functions. They are contractually obligated to maintain the confidentiality of your information and are prohibited from using it for any purposes beyond those for which it was disclosed. We will take all reasonable steps to ensure that these service providers adhere to privacy standards comparable to those governing our own handling of personal information.

Please be advised that some of these service providers may be located outside of our jurisdiction. While we will make every effort to ensure that these overseas service providers uphold privacy standards similar to our own, we cannot guarantee compliance. By providing your personal information, you consent to its potential disclosure to overseas service providers who may not adhere to the same privacy principles.

Furthermore, we may disclose your information as required or permitted by law. In cases where you post or transmit offensive, inappropriate, or disruptive content on or to this website, we reserve the right to use any available information to address such conduct. This may involve notifying relevant third parties, including your employer, internet service provider, or law enforcement agencies both national and international. 

AUTOMATIC COLLECTION 

We may collect information and data from you through the use of cookies and other automated mechanisms, including server logs. A cookie is a small data file placed on your computer’s hard drive by a website to identify you as a visitor. The use of cookies allows the website to be tailored to your specific needs and preferences. Cookies do not access information stored on your computer, such as your name, address, email address, or telephone number. While most web browsers automatically accept cookies, you have the option to modify your browser settings to decline them. Please be aware that declining cookies may hinder your ability to fully utilise our website.

Our website utilises cookies to analyse traffic and improve the overall user experience. You have the discretion to accept or decline cookies. Although most browsers are configured to accept cookies by default, you can usually adjust your browser settings to refuse them. However, choosing to decline cookies may restrict your access to certain features of our website, including interactive elements.

Additionally, we may employ other technologies, such as single-pixel GIFs (commonly known as web beacons), on our websites and within promotional emails or newsletters. These small electronic images assist us in determining how many users have visited specific pages or opened our communications. It is important to note that these images are not used to collect personal information.

MARKETING AND PROMOTIONAL MATERIAL

We may periodically send you surveys or marketing communications to notify you of new services, products, or other information that may be relevant to your interests. Should you prefer not to receive direct marketing communications from us, you can easily opt out by submitting a request via email. Please be aware that even if you choose to opt out of marketing communications, you will still receive important transactional or account-related communications, such as account balance statements and confirmation emails.

STORAGE OF YOUR INFORMATION 

The personal information we collect may be stored and processed in Australia, as well as in other countries where the company or its affiliates, subsidiaries, contractors, or agents maintain facilities. We take all reasonable measures to safeguard personal information, regardless of the country in which it is stored. However, please note that the information collected may be retained, stored, processed, accessed, and used in jurisdictions with privacy laws that differ from, and may offer less protection than, those in Australia. By using our website or providing the requested personal information, you consent to the transfer, processing, and storage of your personal information outside of Australia.

SECURITY 

We are dedicated to ensuring that all personal information provided is securely held in strict accordance with relevant data protection laws. Robust, industry-standard security measures have been implemented to protect against the loss, misuse, and unauthorised alteration of the information under our control. Physical security measures are rigorously maintained at our premises, and access to our computer systems is stringently regulated through user identifiers and password protections.

EXTERNAL LINKS

Our website may feature links to external websites, offered solely for your convenience. The presence of these links does not signify sponsorship, endorsement, or approval of the content on these third-party sites. Please note that we do not bear responsibility for the privacy practices of such external websites. We strongly recommend that users carefully review the privacy policies of any website that collects personal information. This privacy policy is applicable exclusively to information collected by our organisation.

ACCESS RIGHTS/RECTIFYING INACCURACIES

You are entitled to request access to the personal information we maintain about you. Furthermore, you have the right to request the correction of any inaccuracies or the updating of your personal information. For additional information, please refer to the section titled "Contacting Us About Privacy." If your personal information has been disclosed to a third party in accordance with this Privacy Policy, we will make reasonable efforts to notify the third party of any updates to your information.

CONTACTING US ABOUT PRIVACY

A copy of this Privacy Policy will be made available to anyone upon request. If you believe that we are not complying with any of the Australian Privacy Principles (APPs) or the Privacy Act, please contact our business owner immediately using the email address or telephone number provided below. We will address and rectify any potential breaches of privacy laws with urgency. For any questions regarding this Privacy Policy, the operations of this site, or your interactions with this site, please contact us during regular business hours (AEST) using the contact details provided on our contact page.

CHANGE IN PRIVACY POLICY

We are dedicated to ensuring that our Privacy Policy remains current. Consequently, this policy is subject to periodic amendments. We reserve the right to modify this policy at our sole discretion, with all changes taking effect immediately upon their publication.

Privacy Contact:

Email: admin@nationallaw.com.au